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Project information

LinQ Accreditation System

LinQ is a comprehensive system developed for CHAP to streamline the accreditation process. Built with a focus on efficiency, LinQ guides customers through every step from providing location and service information to board review for accreditation decisions. The platform includes dashboards, reporting tools, and third-party integrations, empowering CHAP to manage workflows and customer interactions seamlessly. The project, ongoing since 2017, continues to evolve with new features and enhancements.

Features:

  1. Customer Workflow Management: Streamlines every stage of accreditation, including documentation submission, self-assessment, scheduling, and final review by the board.
  2. Dynamic Dashboards: Provides tools for managing work and following up with customers, enabling staff and consultants to track progress effectively.
  3. Reporting Module: Simplifies data extraction and report generation, saving time on administrative tasks.
  4. Search Engine: Offers a powerful search feature to quickly locate customer information in the system.
  5. User Management Portal: Allows administrators to manage permissions and customer accounts with ease.
  6. Third-Party Integrations: Integrates with accounting, payment, mailing, and CRM systems to enhance operational efficiency.
  7. Customizable Workflow System: Features dynamic permissions to tailor workflows to specific needs.
  8. Consultant Dashboards: Streamlines the process for consultants by centralizing customer data and tracking tasks.

  • Client CHAP

  • Start Date 04/09/2017

  • Service required Enterprise Application Development

Problem Statement

CHAP needed a robust application to simplify and automate the accreditation process, manage customer data, and integrate with third-party systems.

Skills used
Results
  • Improved workflow efficiency, enabling customers to complete the accreditation process faster and with fewer hurdles.
  • Enhanced user experience through dynamic dashboards and user-friendly portals for administrators, consultants, and customers.
  • Seamless integration with third-party tools, reducing manual work and ensuring accurate data synchronization.
  • Increased reporting capabilities, providing actionable insights with minimal effort.
  • Simplified user management, making it easier to maintain security and permissions across the system.